Fraud Verification Agent

888SparkWare Technologies an 888 company is a software development center operating in Romania since 2013 as part of a multinational listed group, developing products and solutions in the online entertainment domain.
SparkWare Technologies provides an end to end offering including an online platforms infrastructure, backend, back office tools, payment processing, CRM, risk management and multiple SW clients using various technologies such as HTML5 .Net/ C#, C++, etc.
We are dynamic, creative and quality oriented company providing our employees with a challenging and rewarding experience with plenty of opportunities for both internal and external training and a culture that encourages experiencing with different technologies and a possibility of working on different aspects within our solutions range.

- English language (medium level)
- Strong team player, confident and flexible when required
- Computer literacy
- Willingness and ability to work out of regular business hours – afternoons/nights and weekends.
- Great eye for detail (ability to detect forgery, mismatched information)
- Previous visibility in KYC/Fraud verification is an asset.

Conduct Fraud Verification activities following documents received from all customers during the process of customer onboarding, regulatory verification, and deciding on documents requested from fraud processes according to existing regulatory, CDD, and AML policies.

Working shifts: Monday to Sunday – 09:00 to 18:00/14:00 to 23:00

- Completing KYC verification by reviewing documents on new and existing customer accounts
- Reviewing documents received as a requirement from fraud risk processes
- Requesting additional KYC documents if verification requirements were not met on the initial review
- Updating customer accounts with relevant risk, verification, and regulatory statutes
- Updating and amending customer registration information as per set guidelines and procedures
- Ensuring continuous understanding of the industry rules as it applies to KYC for current and new Regulations.