Back office Support Specialist with German

Talent Stream is looking to join forces and place candidates who:
- Have minimum three (3) years worth of experience
- Throughout their career, have achieved excellent results they are proud of
- Are looking for the right organization where they can make a long-lasting, positive contribution

Modern recruitment requires a higher degree of professionalism and client service standards which exceed the ones practiced today on the Romanian market.

What would you bring to the team?
• Customer Focus & Customer Relationship;
• Data Collection and Processing
• Business Analysis & Proactivity
• Problem solving & Decision making
• Teamwork and collaboration
• Higher education
• Attention to details
• English & German
• Excel – Basic proficiency

MISSION:
Assist customers and service providers, for our fleet operators activities, seeking solutions to meet their needs with efficiency, agility and quality while respecting the company values.

KEY EXPECTED ACHIEVEMENTS:
Support to Customers and Service Providers:
• Provide operational support to our partners and customers through different channels of communication – assistance for system requests, processes improvements and claims resolution
• Correct and timely setting of manual prices and commercial requests based on contracts received
• Performing internal control processes applicable to prices and commercial requests based on contracts
• Guarantee the billing process for the customers, including compliance of their tax provisions – process made through data gathering and manipulation, in order to analyse the customers management of vehicle inflows
• Issuing reports requested by partners, customers, service providers, managers, according to the data agreed in the operational calendars
• Proposal for measures to improve practices within the day by day activities
• Creating missing procedures and updating existing ones for processes in the area of responsibility