Benefits Admin Specialist with German/Norwegian/Swedish/Hungarian

Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

• Excellent communication skills;
• Minimum of High School Degree;
• 0 to 3 years domain knowledge;
• Excellent time management skills with a proven ability to meet deadlines;
• Customer Centricity;
• Time management;
• Commitment for excellence;
• Proficient in MS-Office (preferably Excel);
• Quality management;
• Results driven;
• Foster teamwork.

• Benefits administration/allocation/tracking;
• Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements;
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes;
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards;
• Adhere compliance and generate control reports;
• Audit Management - Active participation in internal/external audits;
• Escalation management;
• Generating scheduled/ ad-hoc reports;
• Responds to customers enquiries where basic analysis and the provision of information is needed in order to resolve the issue, escalating where necessary;
• Gains the trust of the customer through the provision of accurate and timely information and support services;
• Records all information accurately on appropriate systems;
• Responsible for spotting opportunities for service and process improvement and feeding suggestions to manager.

What's in it for me?
• Temporary remote work due to the pandemic and return to office after the situation improves;
• Relocation package: in case that you are not living in Bucharest, the company will offer you support in order to relocate to our office location;
• Opportunity to work for one of the biggest brands in the world in a unique work environment;
• Great career opportunity with a leading international outsourcing company;
• Opportunity of professional and personal development in a multinational working environment through a variety of training programs (hard/soft skills);
• Attractive compensation package with full access to a variety of benefits available through an online platform; the package can be customized on a monthly basis depending on each employees’ needs.

If this role fits with your professional expectations, we invite you to apply and we will get back to you to discuss more details about the recruitment process.