JUNIOR CLIENT ADVISOR WITH GERMAN, Location: Brasov

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

— You are fluent in German and English;
— You are determined to find the best results and solutions, even when pressure and changes arise.
— You understand market changes to drive industry-relevant solutions to customers, building trust with stakeholders and bringing value in the process.
— You have the mindset of a winner, knowing that nothing can stop you from becoming greater and greater.

— Handle all incoming calls and emails from the client business, suppliers and internal teams in relation with accounting or procurement operations;
— Answer to the client’s or supplier´s requirements in the professional manner by demonstrating and using of professional knowledge;
— Create and maintain partnerships between customer service and external as well as internal customers in order to keep stable customer base;
— Proactively initiate follow-up calls;
— Solve problems largely by precedent with referral to detailed instructions/procedures;
— Ensure the continuous improvement of response time to complaints and queries;
— Gather full scale knowledge and be able to recommend the most appropriate solution for the customer and answer clients’ questions regarding our services.

Only eligible candidates will be contacted. Thank you for your understanding!