Customer Service Advisor - German and English (remote)

PROFESSIONAL, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, leasing de personal, assessment & development centers, evaluare de personal, audit organizational si training.

S.C. Agentia de Servicii Professional S.R.L. este inregistrata ca operator de date cu caracter personal. Avand in vedere prevederile Regulamentului General privind Protectia Datelor Personale va rugam ca, inainte de a aplica la anuntul de angajare, sa consultati pentru informare site-ul nostru: professional.com.ro/gdpr

We are looking for someone with...
• Excellent speaking and writing skills in German (C1 level) and English (minimum B2)
• Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage
• The ability to build strong relationships with customers

As a customer support advisor, you will be responsible for handling incoming calls from customers regarding their flight reservations (flight changes, canceled flights).

• Full-time Contract
• Working hours: 10:00 – 19:00, Monday-Friday (no weekends)