Senior/Customer Service Representative

Angajator: confidential
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 06.12.2021
    Cerinte

    YOUR SKILLS
    • University degree
    • Experience required: at least 3 year in similar activities
    • Good command on English for both verbal and written communication
    • Analytical skills - strong attention to details
    • Strong coordination skills with good initiative for problem solving
    • Ability to work autonomously, but also as team player
    • SAP knowledge is required

    Responsabilitati

    YOUR ROLE
    • Quality order processing and execution
    • Accurate billing - following up products deliveries
    • Key performance indicators - service level
    • Correspondence regarding complaints and speed of their resolution
    • Keeping accurate master data
    • Support for all stakeholders in the sales organization
    • Support for all kind of special Sales Projects or tasks requested by direct manager
    • Opportunity to lead the CS Department in the near future