IT helpdesk

Employer: InCrys
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 07.12.2021
    Short company description

    A COLOURFUL GROUP OF PEOPLE PASSIONATE ABOUT TECHNOLOGY & THE WONDERS OF INFORMATION

    This is us. A fast-moving team, senior enough to assure effectiveness, but young enough to be flexible and transparent, we started out in 2000 as a privately-owned-and-managed business.

    We’re a company with a soul, driven by our values and dedicated to fulfilling our mission to offer world class services, by continuous learning. Our Paladins (just employees in some companies) are empowered to work hard, move up and stand proud.

    With active investment in our people's professional development and with the creative-InCrys-touch, we support our clients throughout the project's life cycle, providing end-to-end technology solutions for mission critical systems, products and services.

    Requirements

    • Proven experience as a help desk technician
    • Good understanding of computer systems, mobile devices and other tech products
    • Ability to diagnose and resolve basic/ complex technical issues
    • Proficiency in English
    • Excellent communication skills and people-oriented
    • Bachelor in IT, Computer Science or relevant field

    Responsibilities

    • Installing and configuring computer hardware, software, systems, networks, printers and scanners
    • Monitoring and maintaining computer systems and networks
    • Responding in a timely manner to service issues and requests
    • Providing technical support across the company
    • Setting up accounts for new users
    • Repairing and replacing equipment as necessary

    Other info

    Benefits:

    • Medical insurance
    • Annual team building
    • Opportunities to learn and grow your skills
    • Access to online benefits and learning platform
    • AFI Discount Card
    • Gym membership discount - WorldClass

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