Management support

Employer: bitExpert
Domain:
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • nationwide
    Updated at: 30.11.2021
    Short company description

    bitExpert - Our pulse is cross-technology software development that beats with every line of code.

    Join our international team of more than 40 colleagues. As different as we are, we all have one thing in common – the curiosity about technology and knowledge. We are an experienced, motivated, purposeful, and cheerful team that is always looking forward to new challenges.


    Requirements

    Good verbal and written communication
    Strong problem-solving
    Strong analytical
    Proactive person
    Previous experience in a support role
    Manifest interest in technology
    Fluency in English and French languages, at least B2 level

    Responsibilities

    The incumbent will:

    -Manage the Onboarding/Offboarding process
    -Provide support to the new joiners for workstation configurations
    -ACS Isco account creation and management
    -Provide guidance and support to the team whenever needed (related to VMs, network connectivity issues, tools, accesses, etc.)-
    -Incident management
    -Team time tracking monitoring and identify any inconsistency and bring it up the management attention
    -Maintain project documentation up to date
    -Assist PM in with other activities (organize meetings and keep Minutes of the meetings, update presentation, etc)
    -Ensure all necessary documentation is in place for any audits
    -Ensure that skills matrix is updated
    -Clean Desk Security Inspections
    -Access management for any client visit on site
    -On demand