Incident Response Specialist

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

There is a missing piece from the puzzle therefore...new job just ahead! For you it will be more than a typical job; you will dive into a world of opportunities, grow your potential, and explore a dynamic workplace.
We are looking for a self-driven individual who is willing to learn and innovate to join our team. If you are interested in the below activities, join our team!

The Incident Response Specialist will focus on two areas: Security Notifications and Incident Response. As part of Security Notifications, the role aims to track the presence and remediation of severe vulnerabilities across Vodafone Cloud Infrastructure. Within the Incident Response activity, the role aims to assess, investigate and resolve security incidents whilst supporting the CSOC.


With these activities you will have a great impact on our business:

• Incident Response
Asses, investigate and support CSOC with resolving Security Incidents
• Security Notifications
Liaise with Patch and Vulnerability Coordinators and use data from the internal Security Tool to track the presence and remediation of vulnerabilities related to Security Notifications
• Integrate the CSIRT Activities Within the Internal Security Tool
Create requirements and use cases for the development team

With these values and skills you are a great candidate:

• Strong understanding of Vulnerability Management activities
• Strong analytical and problem-solving skills
• Good knowledge of Windows and UNIX/Linux Operating Systems
• Good knowledge of TCP/IP networking
• Well-developed understanding of IT Operations and IT Cloud Computing with an emphasis on vulnerability assessment, security patching and hardening
• Technical knowledge in network security, operating system security, application-layer security
• Strong quality focused mind-set and practical experience (e.g. ITIL Quality Lifecycle model)
• Fluent English (minimum level required: B2)
• At least 2 years of experience in system administration or cyber security
• Adapt level of communication to various stakeholders
• ITILv3 Service management
• Experience on using Remedy
• Putting customers first
• Reliable: resilient, takes personal responsibility

Sounds like the perfect job? We’ve got even more to offer:

• Flexible work environment (work from home, flexible working hours etc.)
• Medical & Dental Care Services
• Life Insurance
• Unlimited voice & data mobile subscription & special offers for terminals
• Fuel card / Meal tickets / Private pension
• Various special discounts (education, tourism, electronics, auto, etc.)
• Access to sports clubs at special prices