Business Analyst -SalesForce

About Inetum, Positive digital flow:

Inetum is an IT services company that provides digital services and solutions and a global group that helps companies and institutions to get the most out of digital flow. The Inetum group is committed towards all these players to innovate, continue to adapt and stay ahead. With its multi-expert profile, Inetum offers its clients a unique combination of proximity, a sectorial organization and solutions of industrial quality. Operating in more than 26 countries, the Group has nearly 27,000 employees and in 2020 generated revenues of €1,965 billion.

Inetum Romania is an important player in the IT services and solutions market in our country, with over 15 years of activity. It is a stable, growing and profitable company with over 500 employees who provides IT consulting services, infrastructure and software development assistance, digital services implementation and support.

In an Agile format, our teams work on cloud initiatives, application development, business intelligence, automation and digitalization projects that contribute to the profit and evolution of our clients. The diversity of our projects offers team members the opportunity for learning and growth. The company had a turnover of 20 million EURO in 2021.

• Experience on Salesforce (analysis / implementation) and on Customer Relationship processes
• Important to have some technical knowledge (application integration, Salesforce development)

• Production and follow-up of the development Roadmap
• Analysis of business requirements on the Customer Relationship process,
• Direct discussion with developers for implementation
• Building detailed specifications (Features) for developers
• Direct discussion with colleagues in Business, as well as with other BA / POs for the developments it has in the Roadmap