Premier Account Manager with German

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Employer: Dell Technologies
Domain:
  • Sales
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 16.09.2021
    Short company description

    Here’s our story; now tell us yours:

    Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

    We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.

    You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.

    Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.

    Requirements

    Take the first step towards your dream career

    Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

    Essential requirements

    - Attention to detail with good administrative and multi-tasking skills, good at prioritizing workload
    - Good communication skills in English AND German
    - Good working knowledge of Excel and PowerPoint
    - Self-driven and motivated with key focus on target achievement
    - Strong interpersonal skills, influential and assertive

    Desirable Requirements

    - Other European language is a plus

    Responsibilities

    Join us as a Premier Account Manager on our Sales Operations team in Bucharest to do the best work of your career and make a profound social impact.

    What you’ll achieve

    Providing Customer support for the setting up and on-going maintenance of the content of Customer Premier pages. Working closely with Sales and other internal/external stakeholders to support and drive online performance.

    You will:

    - Actively managing portfolio of Customer Premier Pages during its life-cycle including enablement of frictionless order processing, End of life management, pricing, account team and other information compliant with audit and quality control processes
    - Form direct relationships with internal sales teams and where appropriate external customers / partners while working with internal cross-functional groups.
    - Support of Customer Management with Sales account teams including participating on account team calls, customer conference calls, customer visits, and to provide guidance on use of Premier for online ordering to both internal and external stakeholders
    - Consistently achieve, and strive to exceed, productivity targets on an ongoing basis; identify improvement opportunities and drive improvements
    - Clearly and concisely log and track details of work done, and update relevant systems accordingly; manage projects assigned with high level of execution (UAT testing, etc.)

    Other info

    Our Sales Operations team is at the heart of developing sales processes and procedures for administering, fulfilling and communicating both online and offline orders. A bridge between sales and other operational functions, we use our peerless expertise to evaluate and implement improvements to sales programs and processes – from planning and prioritization to pricing and margin strategies, sales automation, reporting and more. Put simply, we make sure the process of getting our ground-breaking products and services to customers as simple and seamless as possible.