Customer Success Program Administrator

The Customer Success Program Administrator will play a big role in the Global Customer Success organization. He/she will organize corporate events and coordinate customer training sessions according to the standards and guideline of the Lighthouse program. Will report directly to the Customer Success Director.

Responsabilities:

* Event planning and execution

* Research event types and vendors
* Customer invites, reminders and follow up
* Coordinating with internal teams

* Coordinating customer training

* Working with vendors on dates and customer coordination
* Working thru the procurement process
* Customer invites, reminders and follow up

* Ordering and maintaining inventory of customer merchandise
* Reporting and analysis on all aspects of the Lighthouse program
* Creating and maintaining presentations, salesforce reports and dashboards
* Self-motivated independent worker, able to think outside the box

Qualifications:

* Proficient in SFDC
* Proficient in MS office suite
* Analytical thinker
* Self starter
* Attention to detail
* Good verbal and written skills