Key Account Manager - Industrial products - Multinational company

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Employer: ISG Personalmanagement
  • Chemistry - Petrochemistry
  • Construction
  • Sales
  • Job type: full-time
    Job level: peste 5 years of experience
  • Ploiesti
  • Updated at: 17.08.2021
    Short company description

    INTERNATIONAL SERVICE GROUP PERSONNEL MANAGEMENT (ISGPM) este filiala din Romania a companiei ISG Personnel Management Austria, prezenta in Romania din 1999. Reteaua ISG opereaza la nivel international in 24 de tari europene, prin peste 150 de consultanti, traineri si specialisti in resurse umane. ISGPM furnizeaza solutii complete pentru domeniul resurselor umane, serviciile noastre incluzind selectie si recrutare de personal, evaluare de personal prin metoda Assessment Center si prin testare pshihologica, training si dezvoltare de personal sustinute de sesiuni de coaching individual, audit de management, outplacement, payroll, consultanta in management si administrare de personal.


    • Proven experience as key account manager, several years
    • Experience in sales and providing solutions based on customer needs
    • Experience in project management
    • Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
    • Excellent organizational skills
    • Self starting, ability in problem-solving and negotiation
    • Willigness to travel, field work required
    • Academic education with a commercial or technical orientation
    • Fluent in english


    • Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
    • Acquire a thorough understanding of key customer needs and requirements
    • Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
    • Ensure the correct products and services are delivered to customers in a timely manner
    • Serve as the link of communication between key customers and internal teams
    • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
    • Responsable for quality and delivery, sales growth, profitability and profit, with defined key customers
    • Play an integral part in generating new sales that will turn into long-lasting relationships
    • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics