Client Relationship Officer

Angajator: Lugera & Makler
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 25.07.2021
    Scurta descriere a companiei

    ...enthusiastic and outstanding! ... helpful and present! ...young and smart!... ah, almost forgot:
    also good-looking!...

    This is in a nutshell the Lugera team in Romania.

    A bunch of dedicated, happy people ready to face in a natural, positive and friendly fashion all your challenges... a bunch of people at the service of people, unconditionally!

    We started with hope in our souls and a smile on our faces when many others were there, way ahead of us.
    We managed to make our voice heard out loud and the warmth of our hearts touched each and every recruitment we accomplished... why? ...because we are caring people, driven by the power of
    “WE CAN DO IT!”

    And you know what? We continue this way! And Lugera Republic is whatever republic should be: smiles on every face, glamour on every "street", laughter and success in every "building"!

    Everyone who applies for a Lugera job is officially a citizen of our republic!


    2 - 3 ani de experienta in domeniul call center / suport clienti;
    Studii medii;
    MS Office;
    Bune abilitati de comunicare, deschidere catre invatare si o atitudine orientata catre client.



    Oferirea suportului catre clientii companiei;
    Oferirea informatiilor privind schemele de certificare, procesul si instrumentele de certificare;
    Urmarirea cererilor clientilor si a procesului de certificare a clientilor;
    Transmiterea cererilor clientilor catre departamentul intern responsabil;
    Procesarea reclamatiilor, implicarea resurselor necesare pe plan intern si monitorizarea lor;
    Informarea clientilor despre procesul de reinnoire, actiunile necesare si termenele aferente;
    Emiterea ofertei de reinnoire;
    Emiterea comenzilor pentru facturare;
    Oferirea suportului pentru colectarea creantelor.

    Alte informatii

    Pentru clientul nostru, o importanta companie specializata in certificarea produselor agricole ecologice, cautam 2 - 3 persoane pentru postul de Client Relationship Officer.