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Angajator: SalesConsulting
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
  • Job la nivel national
    Actualizat la: 14.09.2021
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)


    − English – advanced level;
    − German – advanced level;
    − Motivation for learning new information;
    − Ready to acquire new skills (communication skills, technical skills etc.);
    − A team player that shows adaptability, flexibility and perseverance in managing a good working relationship with clients and colleagues;
    − Willingness to help people in having continuity in their computer-based activity;
    − Previous successful customer service experience is considered an advantage;
    − Strong written and oral communication skills;
    − Able to communicate problems/issues to customers in a non-technical manner.


    − Providing support to clients (via email and phone) regarding technical issues: password reset, Internet connectivity issues, emailing options etc.;
    − Logging remotely to client’s computer and help them solve software issues;
    − Documenting issues that you deal with on a daily basis into the ticketing system;
    − Troubleshooting hardware, software and network related issues;
    − Escalating problems to the next level of support when necessary;
    − Help the client with all the necessary information.

    Alte informatii

    Only eligible candidates will be contacted. Thank you for your understanding!