Contact Center Associate - Danish and English

Angajator: Professional
Domeniu:
  • Customer support - Client service
  • Telecomunicatii
  • Turism
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Job la nivel national
    Actualizat la: 23.06.2021
    Scurta descriere a companiei

    PROFESSIONAL, lider pe piata agentiilor de Resurse Umane din Romania, ofera clientilor sai servicii complete in domeniul resurselor umane: recrutare, testare, selectie si plasare de personal, leasing de personal, assessment & development centers, evaluare de personal, audit organizational si training.

    Cerinte

    - Excellent speaking and writing skills in Danish (C1 level) and English – fluency in speaking and writing correctly and at ease - mandatory.
    - Good Communication and Customer Service skills, any experience in BPO / Contact center will be an added advantage.
    - Graduate in any discipline or under graduates.
    - Proficient in Microsoft Office, Outlook, Social Media.

    Responsabilitati

    - Deliver exemplary customer service via phone calls, email and social media.
    - As part of the Contact Center team, manage phone calls /email / social media messaging from world leading hotel group’ customers and handle queries about new reservations, changes to existing bookings and other aspects of hospitality, services, baggage queries.

    Alte informatii

    We Offer:
    - Competitive salary package
    - Thorough training enabling all team to perform effectively
    - Career growth opportunities within an international developing team

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