QA Test Lead

Who We Are:

GlobalStep is a world leader in risk management and mitigation in the development, production, and maintenance of video games throughout their lifecycle. We are headquartered in Dallas, Texas and operate globally with service locations in North America, the United Kingdom, Europe and Asia. Our services include Quality Assurance, Localization, Live Operations Support, Data Analytics, Test Automation and Consulting Services for our global customer base.

Strength in Diversity.

The many different cultures and walks of life that coexist within GlobalStep are our biggest strength. We value our employees’ inputs and what each unique individual brings to the table. GlobalStep is about inclusion through diversity, collaboration with stakeholders, high performance commitment, and always seizing opportunities.

Are you passionate about technology and video games? Do challenges excite you? Are you ready to join the world of video games and give your best? Are you a great team player? If your answer is yes, we need you!

• 3+ years of hands-on QA experience on at least 5 titles
• A proactive and positive work ethos
• Proven experience leading QA teams and projects
• Strong understanding of Agile and Agile QA workflows and methodologies
• Excellent knowledge of popular QA tools (i.e. JIRA, TestRail, MS Excel)
• Experience in technical network testing using various diagnostic tools

• As a QA Lead, you will be responsible for leading, mentoring and coordinating QA functional teams, ensuring the use of Testing best practices and delivering high-standard, quality results to our global clients.

Other responsibilities to include:

• Understanding client requirements and developing complete test briefs for the QA team
• Developing and maintaining comprehensive test plans and detailed test cases
• Effective management of capacity planning and ensuring accurate billing
• Ensures that the practice provides client services to the highest level of quality
• Coaching your team to yield high quality bugs from scripted and non-scripted testing
• Participating in the training, performance and evaluation of QA team members
• Define strategies and track KPI’s that support the company growth objectives, project deadlines, and adhere to client guidelines
• Implement learnings in to team protocols and deliver continuous improvements

What we offer

• Competitive salary and benefits package

• A rare opportunity to help build and shape a brand-new team

• Hybrid working from home model

• A professional, fun and supportive work environment

• Partnering with the world’s best technology and gaming companies, working across all major platforms including Xbox One, PS4 & 5, Nintendo Switch, Google Stadia, iOS, Android

• Working to industry standards as part of an Agile team

• Further opportunity to work on exciting projects at major Games Studios