Key Account Manager Online

Orbico is the distributor of a large number of globally known quality brands that belong to the category of beauty care products of food and non-food products, technical and electrical appliances for pharmaceuticals, toys, textile products, cigarettes as well as motor oils.

Proven work experience as an Online Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Understand the overall retail trade structure and digital retail landscape in Romania
Deep knowledge of digital sales and trade marketing mechanism
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization,
Solid experience with Online and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field

Serve as the lead point of contact for all online customer account management matters
Build and maintain strong, long-lasting client relationships
Develop a joint business plan with key ecommerce customers
Negotiate contracts and close agreements to maximize profits
Improve trade investment both contracted and non-contracted focusing on ROI
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Activate the monthly priorities with executional perfection following fully the retailer’s activity calendar
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed