HR Work permit Specialist

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Angajator: TELUS International
  • Customer support - Client service
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
  • Actualizat la: 14.05.2021
    Scurta descriere a companiei

    TELUS International focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 50,000 team members as well as delivery centers across North and Central America, Europe and Asia, TELUS International empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first.

    The company's solutions cover customer experience, digital transformation, content moderation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling all stages of company growth, TELUS International partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, and healthcare industries.

    The company serves clients in over 50 languages. TELUS holds a ~63% interest in TELUS International with Baring Private Equity Asia and Competence Call Center management holding the remaining ~33% and ~3%, respectively. Learn more at:”


    The TELUS International Europe team is growing! We are currently searching for 1 new HR Work Permit Specialist to join a growing and fast-paced company and to be part of the Recruitment team located in our office in Bucharest.

    You will be responsible for handling the end-to-end process of work permit issuing for our eligible candidates, including any needed assistance to offer in their relationship with the authorities.

    You will be working remotely in the current context. The position is however full-time and will require full in-office attendance when the circumstances would allow it, along with an estimation of having to travel to the authorities 30% of time.

    What we expect:

    1-2 years of mandatory Human Resources experience on a similar position
    Good knowledge of Romanian legislative requirements for obtaining work permits
    Very good command of English (mandatory); knowledge of French will be considered an advantage
    Availability for a full-time position, covering Monday - Friday, 9:00 - 18:00
    Excellent communication skills
    Problem solving abilities, well organized and flexible person
    Patience and resilience
    Attention to details



    Handle the end-to-end process of work permit issuing for our eligible candidates: prepare and submit documentation, follow-up with the authorities, be a reliable partner for both the company and the beneficiaries

    Offer any needed assistance in the candidates' relationship with the authorities: submission and pick-up of documents, accompany them for scheduled hearings etc.

    Manage work permit applications and response, providing feedback to management and candidates on the work permit process in a professional and timely manner

    Serve as the primary point of contact for candidates throughout the work permit process

    Partner with different teams in the company in order to facilitate and speed-up the work permit process, so that the results meet the business needs

    Collaborate with external partners in order to increase our pool of eligible candidates or share best practices (ex. NGOs)

    Update the internal tools efficiently and in a timely manner

    Participate in various Recruitment projects and events

    We offer:

    Stable job - permanent labor contracts
    Monthly meal tickets
    Public transportation and gym subscriptions reimbursement, after trial period
    Private medical insurance coverage – we work with one of the best suppliers, Medlife Medical Center where you will benefit from a Professional Package
    Special discounts across variety of Banks, Telecoms, Gym & Fitness centers and more
    International career - regular training and international career opportunities
    Multilingual exposure - improve your spoken and written language skills
    Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
    Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long

    It’s different here! Check out our Facebook page!