Customer service support

De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

Bachelor's degree
1-2 years of work experience(preferable operational experience in customer service)
Advanced computer skills
Excellent communicational skills
Proeficient in english

Ensure that orders are captured correctly and processed within the agreed time frames
Effectively comunicate with the customer regarding any changes to the orders
Responsible for receiving, following up, in some cases resolving and the upon authorization from the resolution owner
Analyze and produce reports on volume, value and trend on service level
Follow up the master data for customers
Optimize orders where logistical efficiency is required

Perioada contractuala: 6 luni
Program lucru: L-V, 8H/ZI