Junior Service Engineer
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We are looking for a Junior Service Engineer to join our team.
Would you like to work in one of the most stable areas of themoment? Come and work for Orange!
We'll recruit you from the safety of your home and we'll prepareyou for the challenges of this time - your activity will be carried out remotely, during thewhole period of the pandemic, and then you will work at the dedicated Orange headquarter.
Orange Group's Shared Services Center is looking for a colleaguein its Romanian team to contribute and operate successfully various platforms such asMessaging, Device Management, Payment, Cloud etc.
The solutions we are providing are being used within Orange Groupby multiple countries. As a Service Engineer, you will ensure the proper quality ofservice on these platforms, you will be involved in standard operations and administration tasks forshared services platforms.
You will analyze QoS parameters, and come up with improvementplans and enhanced procedures to meet performance objectives.
- You are able to work comfortably in afast-changing environment on interesting technical challenges;
- You have a passion for efficiency, performanceand continuous improvement;
- You are all about sharing and collaborationwith your teammates .
What youwill be doing:
- Accountable for operations and administrationof service platforms;
- Real time analysis of faults and customertickets, drive corrective actions in accordance with customer impact;
- Monitor performance parameters for servicesand platforms, initiate escalation process in case of detected service orperformance degradation;
- Perform and drive preventative maintenance,trigger corrective actions;
- Contribute to the launch of new services->Bringing into operations, checking current operations, platform configuration;
- Involvement and contributor on the build andintegration activities;
- Participate to on-call activity;
What youknow and will be working with:
- Linux (Red Hat, Ubuntu, Linux custom OS);
- Web applications middleware: Apache, NgnixTomcat, JBoss, Zend;
- Database: Oracle, MySQL, noSQL DB;
- Languages: scripting/programming bash, Perl,ruby, Java, PHP, Pyhton;
- Json, HTML, XML, CSV;
- Monitoring tools: Nagios, Centreon, Cacti,Sensu, Prometheus, Grafana, Alert Manager, Karma;
- Virtualization: VMware, Proxmox, Openstack,Cloud Foundry;
- Versioning and source control: GIT, CVS;
- Configuration and log management technologies:CHEF, Ansible, Concourse, ELS/ELK, Graylog;
- Containers and orchestration - Docker, Nomad,Kubernetes, Openshift;
- Distributed storage and file systems: HDFSHadoop, Hive, Ceph;
- Distributed data analytic: Spark, PySpark, MapReduce;
- Data streaming: Kafka, Nifi, RabbitMQ, AMQ;
- Network and security: concepts;troubleshooting (tcpdump); pfsense, haproxy, squid;
- Telecom understanding principles - MSC, SMSC,MMSC, USSD, IN;
- Knowledge telecom protocols - SS7, SIGTRAN,MAP, INAP, CAMEL, SIP.
- Working language(s) : excellent English,French will be a great plus;
- Education: Computer Science/ Informatics /Telecom degree.
[OrangePerks] What's in it for you, should you choose to work for a TOP EMPLOYER?
- Contract type: Full Time;
- Performance Bonuses - Biannually, based onyour results & the company's;
- Other Bonuses - for Excellence in Innovation& Profit sharing plan;
- Loyalty Bonuses, if you extend your stay;
- Electronic Meal Tickets - as you imagine;
- Medical & Life insurance for you /facilities for your family, too;
- Work From Home & Flexible Working Hours;
- Short Friday & Hello HUB - a differentkind of office, should you need a change of scenery;
- Professional GSM subscription;
- Personal GSM subscription, also [because webelieve in communication!];
- Special grants on Smartphones & devices;
- Discounts & installments for Orangeproducts & services;
- Orange Learning, Remote Learning, Trainings& Career plan mentoring;
- Wellbeing Program - we support your Zen;
- Flexible benefits [like special discounts onGym subscriptions, Tickets for your infant's nursery, Pension Package or other things youmight be interested in];
- In case of travel: daily allowance, transportand accommodation.
- & more!
You could be working in an organization with great colleagues andteam spirit supporting your professional development.
Apply and let's have a remote-talk - we care for our candidates,all the interview stages are online!
ORANGE - a digital company