Operator call center - Italiana

Angajator: Randstad Romania SRL
Domeniu:
  • Banci
  • Customer support - Client service
  • Relatii Publice
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 24.01.2021
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    -absolvent de studii medii (absolvite): in Romania (cu diploma BAC), in Italia (10 clase + atestat scoala profesionala)
    -limba italiana: nivel minim B2-C1
    -limba engleza: nu este obligatorie
    -experienta intr-o pozitie/activitate similara (Contact Center, Call Center) , minim 8 luni
    -experienta lucru calculator: pachet Office
    -rabdare, empatie, orientare catre client, punctualitate, disponibilitate pentru a invata mereu lucruri noi

    Responsabilitati

    - blocare/deblocare carduri (in urma pierderii/furtului acestora)
    - monitorizarea si gestiunea semnalarilor primite de la posesorii cardurilor

    Alte informatii

    - Activitatea se desfasoara 24/7, turele fiind distribuite pe tot parcursul zilei, L-D.