Application Support

Employer: Hunt Recruitment
Domain:
  • Banks - Financial Institutions
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 28.11.2020
    Short company description

    Hunt Recruitment este o companie de executive search si head hunting, cu o echipa tanara, pasionata de recrutare. Veti regasi in Hunt partenerul ideal pentru a descoperi ce inseamna un proces de recrutare placut, rapid si prietenos.

    Requirements

    - Finance functional knowledge or technical background in SQL/UNIX (1 at least)
    - At least 2-3 years experience in support
    - Good knowledge on Unix, SQL and finance
    - Good command of English, both written and spoken. French would be a plus

    Responsibilities

    Daily support tasks (90%):
    - Technical and functional support of the production
    - Monitoring and request / Incident management
    - Pick-up calls on a shared hotline
    - Features explanations
    - Knowledge transfer for new joiners and users
    - Crisis management if needed

    Release management (5%):
    - Study release impacts on production
    - Install applicative packages coming from development team on pre-pre-production environment
    - Install new version in production and ensure post deployment checks

    Continuous improvement (5%):
    - Reach for a full automation of manual tasks, delivery process and monitoring