Technical Business Analyst

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Employer: Head Hunting IT
Domain:
  • Insurances - Financial Intermediaries
  • IT Software
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 24.11.2020
    Short company description

    We are a passionate and professional team of HR & IT recruiters and consultants assisting European businesses in searching and selecting talent among IT and Communication experts from Central and Eastern Europe. As a dedicated and thorough IT recruiter, we uphold transparency, agility, simplicity and diversity as our core values.

    Requirements

    • Business knowledge in one of the different areas: Invoicing / Customer accounting / Claims would be preferred
    • English speaking mandatory

    Responsibilities

    • Be the entry point for business for requirements related to his/her scope (customer touchpoints, end-to-end processes)
    • Based on business requirements, design cost effective solution and implement those within maintenance or project
    • Ensure proper system usage (user guide, trainings)
    • Collaborate with regional BCP teams/ Regional business supports
    • Reporting lines: direct line to RCC Head of RPA/IT and functionally to Group Hiring Manager (Development Responsible)

    • Translate Business needs into Business requirements
    • Ensure Business needs consistency
    • Ensure alignment with regional BCP team (on requirements prioritization)
    • Ensure consistency of the whole E-2-E process, quality and smooth interfaces
    • Ensure functional alignment (and validation) with all business stakeholders (other BCP teams, Group functions, regional /local functions)
    • Provide support in the solution design (maintenance / projects) to Regions and Group
    • Work with Architecture team in the high-level solution design when relevant
    • Provide a high-level estimation of solutions and propose alternative solution, when relevant (to fit in the business price)
    • Contribute and validate the test plan
    • Follow-up requirement execution/ implementation of Group business needs
    • Take decision / action on defects submitted for arbitration.
    • Write user guide for the lead applications (applications under the BCP team scope)
    • Provide Core training, documentation, user manual for the lead system
    • Define and validate non-functional requirement of lead applications (SLA, availability, resiliency, ….)

    Other info

    This is a Business Analyst role for one of our clients, the world's leading provider of trade-related credit insurance solutions.