Data Analytics Expert

Angajator: Nokia
Domeniu:
  • Customer support - Client service
  • IT Software
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Timisoara
  • Actualizat la: 01.12.2020
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    Who we are
    We create the technology to connect the world.
    Powered by the research and innovation of Nokia Bell Labs, we serve communications service providers, governments, large enterprises and consumers, with the industry's most complete, end-to-end portfolio of products, services and licensing. We adhere to the highest ethical business standards as we create technology with social purpose, quality and integrity. Nokia is enabling the infrastructure for 5G and the Internet of Things to transform the human experience.

    What we do
    We are shaping the future of technology to transform the human experience.
    We are the heart of the connected world -- building extraordinary networks, devices, software and ecosystems. We continually reimagine technology to meet society’s many challenges and opportunities, making communities smarter and more sustainable, transportation safer, enterprises more agile.
    We keep an eye towards how our technology impacts people -- putting them in charge of their wellness, experiences, choices, lives, and the way they collaborate and explore the world around them.
    Powered by the research and innovation of Nokia Bell Labs, we serve communications service providers, governments, large enterprises and consumers with the industry's most complete, end-to-end portfolio of products, services and licensing.


    How we do it
    We have one of the industry’s broadest portfolio of information and communications technology, software, services and licensing.
    We are different from our competitors in many ways, but one in particular sets us apart – we have one of the industry’s most comprehensive portfolios and the experience to match in Mobile Networks, Fixed Networks, Nokia Software, IP/Optical Networks and Global Services.

    Cerinte

    Business Acumen: The candidate for this position will show strong business acumen and will have an ability to remain cool under pressure. Should be able to proactively raise thoughtful questions, create insights and proposals for actions which will enhance the effectiveness of business teams. Able to work self-guided and independently as well as in a team, to complete projects using own judgment and experience.

    Interpersonal Skills: Self-motivated, have an ability to work comfortably in a group setting and to build personal networks quickly, have integrity in every aspect of his/her work and dealings with others, be flexible and welcoming towards change, have the ability to multi-task and meet tight deadlines, and display calmness and composure in uncertain and stressful situations.

    People Skills: A suitable candidate for this position will also have an ability to establish and maintain strong and effective relationships and partnerships with Market / global teams across organization.

    Analytical Skillset: Capable of identifying all aspects of a problem, understanding why a problem exists, and finding viable solutions

    Innovation mindset: Comes up with useful ideas that are new, better or unique; introduces new, modern and innovative ways of looking at problems; creates ideas, tries them out and puts them into practice

    Communication Skills: Excellent communication & presentation skills required to engage with stakeholders at different levels across the organization including (executive) management.

    Deep understanding of Nokia’s Learning Management System (NLDH/CSOD) and its capabilities

    Proficiency in data analytics tools (Excel, Access, PowerBI, SQL) and sCRM analytics

    Understanding of sales organization, roles and respective learning targets

    Excellent data visualization capabilities

    High-level knowledge of Nokia portfolio

    Basic Project management skills

    Qualifications & Experience:

    Management Experience / Mastery of a specific professional discipline combining deep knowledge of theory and practice within a function. Expert in more than one area, broad perspective.

    Typically requires 10+ years extensive relevant experience and/or a graduate (bachelor’s in science)/ postgraduate (master’s in science) equivalent degree.

    The candidate should have had several years of experience with data analytics and visualization, especially in the training and/or sales environment, e.g. in Sales Operations, Training or Human Resources. A high-level knowledge of the Nokia portfolio and a background in Nokia’s Learning Management System (CSOD) as well as its sales reporting system (CRM) is strongly solicited.

    Responsabilitati

    Job Responsibilities:

    Define, track and visualize CaDe KPIs on various levels

    Generate reports and KPI dashboards for CO and BG management, including contribution to CO ScoreCard

    Create insights, derive trends, and identify learning and usage patterns:

    Analyze and interpret sales funnel and financial data (BG specific, e2e, cross-selling) to provide directions for capability development

    Analyze and interpret data from Learning Management System (NLDH/CSOD) to track sales learning, trigger targeted CaDe activities and optimize CaDe offerings

    Link business performance data to completed CaDe activities to measure business impact

    Cooperate with Learning Solutions team and CaDe regional consultants to increase focus and efficiency of CaDe activities:

    Provide detailed financial data for decisions where appropriate and needed

    Contribute to identification and prioritization of learning topics within CaDe team

    Support lifecycle management of CaDe learning solutions

    Help manage CaDe internal activities, meetings, day-to-day operations

    The role will not require travel, but the candidate would be on occasion required to work flexible hours due to the global operation of the CO CaDe team.

    Alte informatii

    What does Nokia offer you?

    • Market-competitive salary based on your skills

    • 3 annual bonuses (Performance, Christmas and Easter)

    • Meal tickets + extra food allowance

    • Monthly reimbursement for Sport, Wellness, Culture activities, Kindegarden/After-school expenses

    • Annual reimbursement for Dental/Eyeglasses/Lenses costs

    • Public Transport/Private Parking monthly allowance or bike/electrical scooter annual cost reimbursement

    • 24+ paid vacation days-off

    • Flexible time and teleworking

    • Private health and life insurance

    • Bookster

    • E-learning platforms such as NokiaEDU, Harvard ManageMentor, LinkedIn Learning etc. at your disposal for certified technical training and personal development

    • Everyday Excellence – Employee Recognition Program (awards can be redeemed via our online store)

    • Share in Success - Nokia’s voluntary employee share purchase plan

    • Personal Support Service (PSS) – free access to confidential and professional support and guidance on a range of emotional, practical and work-life topics

    • Events and conferences on technical matters but also on well-being at work and other general-purpose subjects

    • Access to Nokia Garage innovation space where you can express your technical creativity and implement new projects with support from local community

    • Relocation package for Timisoara non-residents

    • One of the highest employee referral bonuses on the market so you can bring your friends too :)

    If you want to take part of this adventure that will shape the future, join us. Apply now!

    If you have any questions, reach out to Eunice Ursuta on LinkedIn.

    Nokia is an equal opportunity employer that is committed to diversity and inclusion.

    At Nokia, employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.