Customer Support Specialist cu limba romana

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Angajator: Randstad Romania SRL
Domeniu:
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 21.10.2020
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    - experienta de minim un an in activitati de interactiune cu clientii;
    - nivel foarte bun de limba romana - scris si vorbit;
    - persoana orientata spre rezolvarea problemelor, empatica si care sa aiba rabdare sa asculte si sa raspunda nevoilor clientilor.

    Responsabilitati

    Preluarea apelurilor si mailurilor venite din partea clientilor si oferirea de suport acestora.

    Alte informatii

    Program:
    Luni-Vineri: 09:00-18:00 + 2-3 ore lucrate in weekend (care se recupereaza in cursul saptamanii printr-un echivalent de ore libere)
    SAU
    Luni - Duminica, in trei ture: T1 08:00-17:00, T2 09:00-18:00 T3 14:00-22:00 - Tura 3 se lucreaza de acasa. Se lucreaza max 2 weekenduri pe luna, avand un echivalent de zile libere in timpul saptamanii.

    Pana la sfarsitul anului activitatea se desfasoara de acasa.