Technical Analyst

Angajator: SalesConsulting
Domeniu:
  • Secretariat - Administrativ
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Cluj Napoca
  • Actualizat la: 20.10.2020
    Scurta descriere a companiei

    Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

    Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
    We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
    - AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
    - OUTSOURCING (BPO/SSC/CC)
    - IT & C (C++, C#, .NET, Java, Linux etc)
    - FMCG (sales & purchasing positions; all levels)
    - PHARMA (all levels)

    Cerinte

    Advanced level of English
    To be professional and courteous with strong customer service orientation
    Strong knowledge of Microsoft Office
    Minimum 1 year of generating reports and analyzing data with Microsoft Excel
    Technical proficiency – business software familiarity, contact center systems and
    internet navigation
    A proactive and innovative approach
    Ability to interact professionally with individuals from various backgrounds
    Strong organizational skills
    Ability to multitask

    Responsabilitati

    To respond efficiently to all customers’ enquiries within given timescales
    To develop and maintain a full technical knowledge of client products and services
    To be able to recognize when a problem or query should be transferred to another
    department or a more senior colleague
    To deal with all correspondence as required
    To accurately log all e-mails and chats
    To responsibly maintain and update all job-related administrative forms
    To consult product manuals and advise customer of appropriate options and solutions
    To run reports and provide status updates to the supervisors