Recruitment Associate with Italian

Angajator: Accenture
Domeniu:
  • Customer support - Client service
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 29.09.2020
    Scurta descriere a companiei

    Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world!

    Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 449,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

    With over 3000 skilled professionals in Romania, Accenture provides top-quality services from Bucharest, Timisoara, Cluj Napoca, Targu Mures, Iasi and Brasov, for companies operating in a broad range of industries such as: banking and insurance, telecommunications, automotive, FMCG, energy and resources.

    We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

    Our Romania headquarter office is located in Bucharest, in Westgate Office Park, and we deliver services to our clients from the following offices: Brasov, Cluj, Tg. Mures, Timisoara, Iasi.

    Find the latest news and information about our offices and get in touch with us on our Facebook Page - Accenture in Romania or on our website - accenture.ro/cariere.

    Cerinte

    Are you the right fit for the job?

    Minimum High School degree;

    • Fluent in Italian and English;

    • Good client handling skills;

    • Good communication skills, both written and oral;

    • PC Literate;

    • Ability to follow process instructions accurately;

    • Willing to perform repetitive activities;

    • Problem solving and analysis skills;

    Responsabilitati

    How does a typical workday look like?

    The Recruiting Associate processes transactions for relevant business processes in various systems and tracking tools. He/she demonstrates knowledge of processes and related systems in order to effectively perform their responsibilities. He/she solve problems by precedent and reference detailed instructions and procedural documents, escalating issues and seeking advice when faced with complex issues and problems.



    Key Responsibilities:

    Value Creator:

    · Participate in process improvement initiatives or special projects as assigned

    · Execute to standard processes and take recommended actions to achieve metrics

    · Achieve process excellence

    · Execute continuous process improvement techniques

    · Ensure internal/external client satisfaction

    Business Operator:

    Adhere to standard processes and tools
    Seek first time quality through self audit for accuracy, timeliness and completeness of work
    Demonstrate ability to execute solutions for level-appropriate issues
    Demonstrate continuous improvement in process and service
    Comply with Accenture standards, procedures and policies, as well as regulatory requirements
    Engage in issue resolution procedures and follow escalation processes
    Update and maintain various systems/tools per standard process documentation which may include:
    Conduct data verification
    Respond to various requests for information, as needed. Escalate to supervisor as appropriate
    File, archive and retrieve documents (paper-based and electronic) using filing standards
    Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation
    Respond to information requests by searching, summarizing research results and compiling in requested format
    Executes other tasks as assigned by supervisor
    Deliver client satisfaction through accurate delivery and demonstration of ownership
    People Developer:

    May serve as technical and functional resource to other team members
    Actively participate in Community events
    May support/initiate/participate in employee engagement initiatives
    May support in the training/education of new and/or more junior team members on operation procedures & policies

    Alte informatii

    Why should you apply?

    Grow your career with the support of a mentor
    Gain access to an extensive curriculum of training's
    Acquire valuable skills and develop your practical knowledge by working together with a dynamic team that feels more like a family
    A flexible approach for an appropriate work/life balance
    An attractive benefits package including meal tickets, life & medical insurance, public transportation offset, gym & library subscription and a private pension account

    Join our team and help us better shape our culture!