Analyst Team Leader

Acest job nu mai este activ!

Vezi toate job-urile Mentor's Search active.

Vezi toate job-urile Analyst Team Leader active pe

Vezi toate job-urile in Asigurari - Intermedieri financiare active pe

Vezi toate job-urile in Banci active pe

Vezi toate job-urile in Customer support - Client service active pe

Angajator: Mentor's Search
  • Asigurari - Intermedieri financiare
  • Banci
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
  • Actualizat la: 07.09.2020
    Scurta descriere a companiei

    Mentor's is a head-hunting and direct search company specializing in management and sales positions.


    • Excellent analytical skills
    • Investigative nature/background with a very good eye for detail
    • Strong problem-solving skills
    • Effective decision-making abilities
    • Excellent written English language
    • Previous experience in a supervisory or manager position
    • Previous experience in fraud and risk/AML procedures
    • Well organized and rigorous in prioritization of issues
    • Motivational and performance driven attitude
    • Desire to continuously learn and refine processes
    • Great communication skills with the ability to work effectively with people at all levels in the organization
    • Sets high standards of performance and inspires others to perform at their best
    • Ability to meet deadline, working in a fast-paced environment
    • Ability to work under pressure


    • Ensuring the workings within the team are functioning at an optimal level, by review of incoming workload and account actions
    • Performance management and overall development of the team based on learning, capabilities, and identifying specific training needs to increase team efficiency and quality
    • Delivering periodic and accurate reporting, in relation to incoming volumes, trends analysis to the Operations Manager
    • Managing the rota, holidays, sick days etc, within the team
    • Ensuring that implementation of new policies relating to Fraud/Customer risk checks are met through coaching and training members of the team as required
    • Assisting in escalated cases
    • Maintaining a thorough understanding of the industry rules, customer risk and company policy and procedures as it applies to Fraud risk for current and new regulations
    • Overseeing and delivering quality assessment of the work performed by KYC Analysts, providing regular performance feedback
    • Ensuring Fraud risk queues and reports processes are documented and in line with industry regulations and company procedures
    • Supporting the Operations Manager with internal auditing, and regulatory review and escalated matters as needed