Customer Service Front Office Agent - Adhesives Division

Employer: Henkel Romania
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 19.09.2020

    Your role

    • Ensuring the processing of the assigned orders in the operating system (SAP) for the allocated customers
    • Processing in SAP orders for promotional materials and products;
    • Issuing return and correction invoices according to the information sent/approved by responsible persons;
    • Issuing delivery notes and invoices;
    • Following the entire flow of the order: status, delivery, payments, etc.Informing clients regarding stock availability for products.
    Your skills
    • Education: University degree;
    • Experience: at least 1 year professional experience in similar activities;
    • Very good level of English (speaking, reading & writing);
    • MS Office (advanced level); SAP knowledge is an advantage;
    • Initiative, convincing & influencing, flexibility, planning and customer orientation skills.
    1 year deteminated Contract
    External Hiring