Office Support Engineer with French/German

Employer: Microsoft
  • Customer Support - Client Service
  • IT Hardware
  • IT Software
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 09.07.2020
    Short company description

    It’s a time of exciting change and new thinking at Microsoft. We’re focused on improving the day-to-day lives of our customers, delivering meaningful impact through ground-breaking technology and providing a truly unified experience.

    Through incredible services like OneDrive and Xbox Live powering a Mobile First, Cloud First world, we deliver a positive blend of work and play across different devices, locations and users. Across digital life, we’re reinventing productivity.

    In order to fuel this change, we need people prepared to challenge convention, question the status quo and collaborate with likeminded individuals that don’t fear failure but see it as a necessary step toward making a mark on the world.

    If shaping a better, more exciting future is what motivates you, you’ll be in good company.

    Find out more about Jobs at Microsoft Romania and apply.


    Experience and Skills required:

    Strong knowledge and demonstrated technical proficiency in SharePoint Server and SharePoint Online
    Good knowledge of Windows OS, 7, 8 and 10 (Program Files, Control panel, where to find things, registry, Processes, services)
    Good knowledge of Office 365 technology
    Good knowledge of Office Setup & Deployment process
    Good knowledge of Office Core applications: interface, usage/functions and troubleshooting (Word, Excel, PowerPoint, OneNote, Publisher, InfoPath, Access)
    Understanding of Office integration with different platforms: Windows, 3rd party network shares/OS, mobiles, SharePoint, OneDrive
    Experience of using support tools such as Fiddler, NetMon, IE Developer Tools.
    Good general networking knowledge including DNS, TCP/IP, Sub-netting.
    Full Professional Proficiency of English and German/French languages both verbal & written


    We are looking for talents that:

    Possess deep technical expertise and can solve complex technical problems through sound, creative troubleshooting.
    Demonstrate critical thinking, strong communication skills and ability to develop strategic on-going customer relationships.
    Enjoy teamwork, and actively contribute to their peer group as well as our customer account teams.

    Other info

    Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.