Junior Call Center

Angajator: Randstad Romania SRL
Domeniu:
  • Banci
  • Contabilitate Finante
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 05.06.2020
    Scurta descriere a companiei

    Randstad is specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary staffing and permanent placements to in-house, professionals, search & selection, and HR Solutions.

    The Randstad Group is one of the leading HR services providers in the world, with top-three positions in Argentina, Belgium & Luxembourg, Canada, Chile, France, Germany, Greece, India, Mexico, the Netherlands, Poland, Portugal, Spain, Switzerland, the UK, and the United States as well as major positions in Australia and Japan.

    In 2015, Randstad had approximately 29,750 corporate employees and around 4,473 branches and in-house locations in 39 countries around the world. Randstad generated revenue of € 19.2 billion in 2015. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.


    Cerinte

    - cunoștințe de limba italiană la un nivel avansat (B2-C1);
    - experiență în domeniul customer support;
    - diplomă de bacalaureat;
    - experiență în lucrul pe calculator.

    Responsabilitati

    Activități de suport inbound pentru clienții posesori de POS-uri, suport acordat pentru probleme tehnice legate de:
    - actualizare/resetare soft;
    - informații privind operațiunile efectuate prin intermediul POS;
    - anulare tranzacții;
    - informații privind circuitele bancare (VISA/Mastercard, AmericanExpress);
    - suport platforma plăți online (E-commerce).

    Alte informatii

    Program:
    - ture în intervalul 07:00-01:00.

    Se oferă:
    - salariu net atractiv;
    - tichete de masă de 15 lei/zi lucrată;
    - decont de transport;
    - transport asigurat cu taxi pentru turele de noapte;
    - asigurare medicală;
    - spor de noapte, spor de weekend, etc.