Customer service with German (SAP - supply chain)

De peste 70 de ani, ManpowerGroup reprezinta puntea de legatura intre milioane de persoane si piata muncii, prin brandurile sale Manpower, Experis, ManpowerGroup Solutions si Right Management. Compania este prezenta pe piata din Romania din 2003, iar in acesti ani peste 400 de clienti si zeci de mii de candidati au avut incredere in noi pentru a le oferi flexibilitatea, agilitatea, talentele, competentele si oportunitatile de care au nevoie. Indiferent daca va aflati la inceput de drum, sau sunteti profesionisti experimentati, brandurile ManpowerGroup va pot oferi oportunitatile potrivite de a va dezvolta, a dobandi noi abilitati si competente, a fi expusi la proiecte pline de provocari si a creste profesional.

- University degree in a technical or economics area;
- Any type of certification in customer service would be an advantage;
- Minimum 3 years’ experience;
- Knowledge of customs legislation;
- We are very interested in proactive attitude, strong customer orientation, attention to details, independent, structured and analytical attitude;
- Good communicative skills and capacity to teamwork;
- Ability to quickly adapt to changing environment, team-player mindset;
- Decision-making & problem-solving skills';
- Computer skills : (MS Office), SAP program;
- Excellent German and English knowledge language (writing and speaking).

- Taking the orders: check customer demands and analyze the orders;
- Registers customer orders in our system (SAP) and confirm to the customers the best delivery date and give them a clear and effective solution;
- Informs the customers about all of changes in delivery schedules;
- Assures and coordinates the internal transport and export for all customer orders;
- Making commercial invoices and all documents necessary for them according to our legal requirements;
- Maintains SAP data on: customer orders, system parameters, commercial conditions, forms, sales prices, etc.
- Updated the long-term sales plan according to the data provided by the sales representatives;
- Making daily/monthly necessary reports;
- Manage customer relationships with a complete, timely and clear communications.