Reporting Specialist with VBA

Your Mission:

To be part of Societe Generale European Business Services means to work in a dynamic and active environment where your work has a real impact in the company’s activity. Our teams work in an Agile mode and are constantly encouraged to collaborate in transversal projects through which they can learn and adapt together to contribute to the growth of our excellence center. You will have activities that combine analytical and reporting skills with VBA programming skills to produce management indicators.

Your role in a Nutshell:

Management of indicators

• Management and production of indicators (Recurring indicator reports);
• Production of monthly dashboards;
• Presents and provides assistance on reports produced;
• Maintains and updates indicator reports;
• Maintains and develops Excel macros and Microstrategy requests by automating the production of indicator reports;
• Participate in or take charge of new reporting needs (example: preparation of GAM Committees).

• Is the Key user for internal support teams;
• Defines the ticketing processes and documents.;
• Contributes to improving the quality and evolution of ticketing;
• Shape on the tool;
• Manage the configuration;
• Performs regular points with the ITSM team: EDB writing, Recipe for evolutions, incident corrections and ITSM upgrade.

• User assistance;
• Site administration;
• Training for internal users;
• Construction and configuration of the team space.

• User assistance;
• Installation of the macro on the workstations of the support teams;
• Maintenance and evolution of the tool.

• Monthly production of the DSO / SRS Newsletter.