Engineer 1st Line (English)

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

Studii superioare , de preferat tehnice (ex: Electronica si telecomunicatii, Automatizari si Calculatoare, Informatica, etc).
Sisteme de operare, baze de date, aplicatii informatice specifice telecomunicatiilor mobile si fixe.
Cunostinte teoretice in GSM/UMTS/LTE.
Limba engleza scris si vorbit.

Dezvoltarea si proiectarea solutiilor software personalizate, a aplicatiilor intr-un cadru definit si in conformitate cu cerintele operatorilor telecom.

Adaptarea pachetelor software folosind limbaje de programare specifice de tip cod masina pentru echipamente in vederea stabilizarii si optimizarii retelelor de telecomunicatii ale clientilor.

Identificarea defectelor in retele de tip GSM, UMTS, LTE si depanarea acestora prin modificarea sau adaptarea pachetelor software in conformitate cu un set de specificatii tehnice si de design, sau trimitere acestora catre nivelurile tehnice superioare daca au o complexitate prea ridicata, sau limita de timp definita pentru o astfel de depanare, in functie de severitatea proiectului, e in pericol sa fie depasita.

Configurarea, integrarea si optimizarea parametrilor software de retea in conformitate cu criteriile de calitate definite, folosind limbaje si metode de programare specifice aplicatiilor telecom

Furnizeaza servicii tehnice specific 1st Line aferente sistemelor informatice live ale operatorilor de telecomunicatii  (Vodafone OpCo, sau JVs).

Asigura dezvoltarea, implementarea, modificarea, testarea si armonizarea solutilor software si hardware ale sistemelor informatice precum si ale aplicatiilor telecom existente in retelele operatorilor, in vederea indeplinirii cerintelor de calitate si timp de raspuns ale proiectelor.

La cererea clientilor (Vodafone OpCos), identifica, dezvolta si implementeaza solutii pentru rezolvarea deficientelor software si hardware din retelele respective. Solutiile furnizate implica schimbari in sistemele software existente sau implementarea de noi componente software pentru a imbunatati si dezvolta functionalitatile sistemelor curente.

Daca deficientele software sau hardware din retea au o complexitate prea ridicata, sau limita de timp definita pentru o astfel de depanare, in functie de severitatea proiectului, e in pericol sa fie depasita, trimite aceste proiecte spre rezolvare catre 2nd Line, nivelul tehnic superior.