Sales Support

Established in 1994, TotalSoft is one of the most important providers of business software systems (ERP, HCM, CRM, DM and BI) in Central Europe.

TotalSoft is the preferred ERP solutions provider in Romania and one of the top 10 global providers of software solutions for the leasing industry.TotalSoft’s top products, Charisma ERP, Charisma HCM are market leader products in Romania, with relevant references in 8 industries: financial services, retail, distribution, production, construction, agriculture, medical and services.

Currently, TotalSoft has a team of +600 software specialists and projects in 41 countries on 4 continents.

In autumn 2016, TotalSoft was acquired by Logo Business Investment S.A. (Logo), the largest independent software provider in Turkey. With over 35 years of experience, Logo is one of the fastest growing software companies, delivering innovative solutions and services through more than 800 partners. The company is present on 45 international markets serving over 90,000 customers in Europe, Middle East, Africa and Asia. Logo is the first publicly traded IT company in Turkey.

For more information, please access: totalsoft.ro, charisma.ro and logo.com.tr/en.

As Sales Support, you will work with a team of talented Sales Managers bringing significant contributions in solving the technical challenges for the top 500 companies in Romania.

What you’ll need to succeed
• Customer-oriented with excellent planning and communication skills (English is a must);
• Analytical and strategic thinking;
• Pro-active;
• Influential, with good negotiating skills;
• Application and/or technical knowledge;
• Logic reasoning;

What you will do
• Bring significant contribution to new sales leads generation
• Prepare offers, contracts and RFP/RFI responses for potential customers
• Maintain all quote documentation with accurate pricing and configurations
• Offer support in the sales presentations prepared for customers and ensure their compliance with internal rules and procedures
• Maintain up-to-date awareness of company activities, industry trends, and government regulations
• Follow up with customers and answer inquiries via email, telephone
• Provide any necessary data or reports to the sales team and collaborates with the implementation teams in order to answer to customers‘ needs
• Do any necessary administrative work including filing reports or presenting sales team with necessary documents
• Collaborate with the Sales Support Manager to improve the department’s activity
• Stay up-to-date with new product and feature launches and ensure the sales team is on board
• Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
• Suggest sales process improvements
• Update the internal application tools with the necessary information

What recommends us
• We do things with energy, passion, and curiosity, and we’re backed by our culture of innovation;
• We offer a diversified range of activities in an international environment as well as a dynamic team with ambitious, yet realistic, objectives for the future, promoted by an open team and communication culture;

We offer a motivating package
• Professional and friendly working environment;
• Training and on-going development opportunities;
• Exposure to challenging projects in various industries both local and international;
• Private medical services.
• Relaxation area.