Receptionist

Employer: Mood Media
Domain:
  • Customer Support - Client Service
  • Marketing
  • Advertising
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 18.02.2020
    Short company description

    Remember the last time you danced in a supermarket or while shopping for clothes? We are the ones playing that music for you.

    Mood Media is the Global Leader in elevating Customer Experiences – combining Sight, Sound, Scent, Social Media and Mobile Solutions to create greater emotional connections between brands and consumers. Our clients include companies of all sizes and market sectors, from the world´s biggest brands to thousands of small businesses. Our solutions reach more than 150 million people every day at 500,00+ client locations in 106 countries.

    Requirements

    • Proven work experience as a Receptionist, Front Office Representative or similar role
    • Proficiency in Microsoft Office Suite
    • Hands-on experience with office equipment (fax machines and printers)
    • Professional attitude and appearance
    • Solid written and verbal communication skills
    • Ability to be resourceful and proactive when issues arise
    • Excellent organizational skills
    • Good command of English (both writing and speaking)
    • Multitasking and time-management skills, with the ability to prioritize tasks
    • Customer service attitude
    • High school degree

    Responsibilities

    • Greet and welcome guests as soon as they arrive at the office
    • Direct visitors to the appropriate person and office
    • Answer, screen and forward incoming phone calls
    • Ensure reception area is tidy and presentable, with all necessary stationery and material (pens, forms and brochures)
    • Provide basic and accurate information in-person and via phone/email
    • Receive, sort and distribute daily mail/deliveries
    • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
    • Order front office supplies and keep inventory of stock
    • Update calendars and schedule meetings
    • Arrange travel and accommodations
    • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
    • Assisting teams with cab scheduling
    • Contacting the building responsible persons in case of any incident related to premises (by phone or by ticketing system)
    • Update the Romanian clients’ data base: contact details, locations, equipment etc and keep a permanent contact with the person in charge from Mood Media Romania for any issue