Support Engineer

Angajator: Spearhead Systems
  • IT Hardware
  • IT Software
  • Telecomunicatii
  • Tip job: full-time
    Nivel job: peste 5 ani experienta
  • Actualizat la: 28.02.2020
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    We're looking for someone with the following skills and experience:

    Experience in administration of systems (operating environments, clusters, distributed systems, cloud, etc.)
    Experience and knowledge in operating and administering Linux and Windows environments
    Experience and knowledge of TCP/IP protocols (routing, switching, bonding and firewalls)
    Experience and knowledge of hardware (Servers, storage and their underlying components. Able to discuss about architectures and to implement them)
    Experience and knowledge of common infrastructure services (DHCP, DNS, SMTP/IMAP) and securing these (DNSSEC, TLS, etc.)
    Experience in scripting (bash, python). Programming full applications represents an advantage
    Knowledge in reading, interpreting documentation and operating manuals for complex IT systems (distributed systems, large scale clusters/grids and clouds)
    Advanced English skills (reading, writing and speaking)
    Passion for automation and getting things done right


    Administration of Linux/UNIX and occasional Windows server environments
    Taking ownership of customer issues and seeing problems through to resolution
    Creating scripts for automation purposes, migrations and other ad-hoc requests
    Creating runbooks for diverse automation scenarios
    Monitoring, implementing and operating diverse CI/CD pipelines for internal use and customers (git know-how is essential)
    Design, operate and maintain (troubleshoot) modern web architectures (n tier/web, caching, databases, microservices, etc.)
    Monitoring proactively customer infrastructures and preventing problems before they arise (we’ve got your back here with the best IT monitoring tool around)
    Work on virtualization technologies such as KVM, Red Hat Virtualization, Vmware and Triton
    Install, configure and operate networking equipment (firewalls, routers and switches, security appliances)

    Alte informatii

    At Spearhead we believe in the delivery of high performance. By this we mean that we are excited to the bone about the delivery of IT services that help people and companies get things done. We are all about high performance and not just in computing but in everything that we do.

    We are looking for more people like us: system generalists who love to solve problems. Our ideal colleague is comfortable in any stage of a systems life cycle, whether that is initial set-up and configuration or ongoing maintenance and support, and who finds gratification in knowing that their work keeps some of the most successful businesses running. We’re seeking a Support Engineer to help us deliver professional technical support services for customers, our ISV partners and corporate clients as well as to our global IT monitoring customers.

    Implementation experience is helpful but enthusiasm and interest can trump experience; we’re willing to take a chance on someone who wants to step up.