Technical Support with Danish

Sales Consulting activates on the HR market since 1998, having a national coverage in several areas of expertise: recruiting and selection assessment center HR market mapping/due diligence projects, personnel leasing, payroll.

Sales Consulting has 2 fully operational branches: Cluj-Napoca (also the head-office) and Bucharest.
We are developing various projects (Recruitment, Training and Consultancy) in some of the most varied type of industries:
- AUTOMOTIVE/PRODUCTION/ENGINEERING (Specialists and Middle & Top Management positions)
- OUTSOURCING (BPO/SSC/CC)
- IT & C (C++, C#, .NET, Java, Linux etc)
- FMCG (sales & purchasing positions; all levels)
- PHARMA (all levels)

- Proficiency in Danish language
- Good command of English language
- Excellent spoken and written communication abilities
- Customer orientation and problem-solving abilities
- Demonstrated analytical skills and attention to details
- Adaptability and capacity to easily find solutions
- Proactive attitude
- Team spirit
- Good PC operating skills and typing speed
- Availability for working in shifts
- Passionate about technology

- Processing and resolving technical queries collaborating with internal and external service departments
- Providing individual technical support for business customers, troubleshooting and error resolution
- Case ownership. Central contact person for the customer, up to the final closure of the ticket
- Gathering all relevant information, investigating errors, using troubleshooting tools and processes to fix issues