Data Entry Specialist with English

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Employer: Computer Generated Solutions Romania
Domain:
  • Customer Support - Client Service
  • Telecommunication
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • BUCHAREST
  • Updated at: 16.03.2020
    Short company description

    CGS is an American outsourcing company, owning one of the largest support centers on the Romanian market. CGS is listed in the first 15 best companies of its kind in the world; meanwhile, our client portfolio includes company in Forbes Top 500, as well as top European companies.

    We offer extensive training sessions and we stand for promoting people from within: more than 90% of out managers started in our company on entry-level positions.
    As an employee of CGS you may choose to have a flexible schedule, with the possibility to work full time or part time according to your availability.

    We also provide an attractive package (salary, health insurance, performance bonuses, food coupons and other benefits).

    Aflati mai multe despre politica de confidențialitate CGS cu privire la prelucrarea datelor dumneavoastra personale : http://romania.cgsinc.com/wp-content/uploads/2018/05/CGS-GDPR-Candidate-privacy-policy-RO.pdf

    Requirements

    -Good English skills;
    -Medium Excel skills;
    -Be always ready to put customers first , be passionate about helping others;
    -Interested in learning about new technologies ;
    -Team player.




    Responsibilities

    About the Role :

    The Data Entry team is a hightly specialized team which mainly handles outbound calling customers who have disputed details about their interaction with the Sales Department.

    Other activites include interacting with customers' accounts for advanced research and decision making,placing orders for certain devices, research involving shipments and deliveries , monitoring inventory levels and alerting the involved parties when required.



    What you have to do:

    -Consult clients upon data entry services;
    -Implement the workflow process for clients within a tool;
    -Follow communication procedures, guidelines,and policies;
    -Ensure that each client receives outstanding service by providing a friendly environment.

    Other info

    Why should you join CGS?

    Benefits:

    -Private medical insurance;
    -Account to online library;
    -Meal Tickets;
    -A 7card Subscription;
    -Incentives and also bonuses for our employees – financial and non-financial;
    -The opportunity to take your career to the next level and apply for a middle/ upper management position in CGS;
    -Your own star in CGS Walk of Fame for bringing innovation and a fresh perspective in our company.