Training Services Coordination and Logistics Associate

Conduent delivers mission-critical ​services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 10 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $16 billion in medical bill savings, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction.
 
Our Ideal Candidate:

• Fluent in English (proficient in speaking and writing)
• Ability to communicate effectively with people of all job levels (managers, trainers, vendors)
• Strong organizational skills and attention to detail
• Creativity and ability to take a broad perspective to problems and identify new, out of the box solutions
• Proactive and assertive team player
• Quick learner and able to work autonomously
• Experience with Word and PowerPoint at an advanced level and Outlook and Excel at intermediate level
• Experience in working in a team providing administration services is a plus

• Speaking with the employees, course owners, HR managers and facilities as needed
• Being the key point of contact for training events, answer routine inquiries regarding training courses and schedules
• Maintaining the training database for employees
• Responsible for managing the attendance records of employees
• Checking to see if an employee is suitable for the course that they want to attend
• Booking/ Cancelling training courses to ensure maximum participation/attendance
• Distributing course materials and teaching aids
• Booking Hotel accommodation, training facilities and transport
• Emailing confirmations to employees, managers and course owners
• Coordinating end-to-end delivery support for multiple events/sessions
• Providing reports as required using the learning database
• Arranging for cost of training courses to be re-charged to relevant business areas
• Identifying and reporting any issue/non-conformity to the Quality Assurance team and actively participating in the correction and prevention actions
• All other admin duties as assigned

• Transport to and from work provided by the company
• Private life insurance
• Private subscription for medical health care in a private clinic
• Fixed monthly salary and added monthly bonus based on performance
• Initial training on tools and HR processes and continuous specialized training on Learning processes