Airline Customer Support Specialist English & Italian

Angajator: Conectys
Domeniu:
  • Customer support - Client service
  • Publicitate - Agentii publicitate
  • Turism
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 13.11.2019
    Scurta descriere a companiei

    Conectys is a global organization with centers on 3 continents and in 7 countries. We are all about transparency, modesty and growth. We also strongly believe in Fun@Work, so much that we’ve made it one of our core values.

    We have the best possible clients in gaming, high tech, travel, retail, finance and other key industries.

    Conectys is fueled by people. Employee engagement, initial and ongoing training, flexible work hours, incentives, “Pizza with the CEO”, Fruit Days, Happy Hours, employee-driven CSR programs, Open Door Policy or trips to client sites are just examples of what YOU will experience in Conectys. We are also recognized for premium BPO services with 10 awards received in the past 3 years alone.

    Cerinte

    Suntem alegerea perfecta pentru tine pentru ca:
    • Esti pasionat de calatorii/turism
    • Cunosti limba engleza si limba italiana la nivel B2-C1
    • Iti doresti un program de lucru flexibil
    • Ai experienta anterioara pe un proiect inbound (avantaj);
    • Vrei sa faci parte dintr-un proiect nou, incitant si plin de oportunitati pentru dezvoltarea ta personala si profesionala

    Responsabilitati

    Ne dorim ca tu sa fii responsabil de:
    • Interactiunea, intr-un mod profesionist, cu pasagerii unei cunoscute companii aeriene, atat telefonic, cat si in scris (e-mail, chat sau social media);
    • Consilierea clientilor cu privire la alegerea serviciilor potrivite nevoilor lor;
    • Promovarea serviciilor si produselor companiei aeriene
    • Efectuarea rezervarilor, achizitionarea sau schimbarea biletelor de avion;
    • Oferirea informatiilor generale cu privire la orarul de zboruri, promotii, bagaje etc

    Alte informatii

    Ce beneficii oferim:
    • Salariu fix atractiv + bonus de bun-venit + tichete de masa + bonusuri de performanta lunare
    • Fructe proaspete oferite saptamanal
    • Asigurare medicala privata
    • Reduceri in cadrul mai multor sali de Fitness din Bucuresti
    • Bookster
    • Program de lucru flexibil, care poate fi adaptat in functie si de nevoile tale (part time sau full time): 5 zile/saptamana.
    • Spatiu de lucru modern, birou open space
    • Contract de munca pe perioada nedeterminata
    • Programe interne de dezvoltare profesionala
    • Oportunitati reale de avansare - echipa de Management este aproape exclusiv aleasa dintre angajatii entry level;
    • Locatie usor accesibila: ne aflam la 5-7 minute distanta de statia de metrou si la 1 minut distanta de statia de tramvai.