Technical Support Level 1 - Cybersecurity

ATOS is a global leader in digital transformation with employees in 71 countries and annual revenue of € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions.

The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos|Syntel, and Unify.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

Desired profile

• Self-motivated

• Proactive and flexible

• Basic knowledge of Windows

• Excellent command of English

• German is a plus

• Work in shifts, 24/7 support

• Ability to work well as a team member

• Methodical and disciplined approach to work

• Very good communication abilities

• Initiative and good learning abilities

Key accountabilities

• Provide Level 1 support for incidents and issues

• Ticketing system operation

• Assure the operation of Hardware and Software systems

• Conduct all preparative actions in order to ensure full operation and availability of the environment

• Take all preparative actions to ensure the quality and continuous optimization based on service levels

We are looking for motivated and enthusiastic graduates who want to start a challenging career in IT. You can take the first step on a clear career path, with multiple development opportunities both on technical or non-technical fields. Our team awaits you in Timișoara, România.

What we offer