Collection Specialist with Russian / Hungarian / German / Polish

Angajator: Wipro Digital Operations and Platforms
Domeniu:
  • Contabilitate Finante
  • Customer support - Client service
  • Tip job: full-time
    Nivel job: 0 - 1 an experienta
    Orase:
  • Timisoara
  • Actualizat la: 11.11.2019
    Scurta descriere a companiei

    Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    Cerinte

    Advanced language skills (written, reading and spoken): English and one of the following Russian / Hungarian / German / Polish
    Relevant experience in collections/Accounts Receivable/Order to Cash would represent an advantage
    Experience in large multi-national organization is preferred
    Availability to travel to Poland / US for 4-8 weeks for the transition phase
    Familiarity with GetPAID collection software would represent an advantage
    Interpersonal skills and communication skills
    Basic accounting proficiency
    Proficiency with Microsoft Office Products

    Responsabilitati

    Responsible for monitoring and improving collection performance on assigned portfolio of customers, including high volume customer calls, in a goal oriented collections department.
    Manage customer accounts via collection software and strategic planning, enlisting the efforts of Sales/Marketing when necessary to accelerate the collection process
    Communicate material issues and trends to in-market credit managers and/or other relevant parties.
    Recommend payment hold status on counterparties that pay beyond acceptable terms
    Recommend bad debt account reserves
    Identify, research and resolve counterparty payment discrepancies (quality claims, unearned discounts, pricing and quantity disputes, etc.) by assigning them to the correct plant to issue credit where appropriate.
    Track payment shortages and discrepancies by using manually generated and computer-generated reporting.
    Assist counterparties via phone or email by providing POD or BOL information, invoice and statement copies, and other payment documentation

    Alte informatii

    Benefits:
    Fantastic opportunity to work for one of the biggest brands in the world in a unique work environment
    Central office location - City Business Center (Timisoara)
    Great career opportunity with a leading international outsourcing company
    Opportunity of personal development in a multinational working environment
    Competitive salary with attractive set of social benefits