Accounts Receivable Coordinator

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Employer: Dynata
  • Accounting - Finance
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Timisoara
  • Updated at: 07.11.2019
    Short company description

    Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-into member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the North America, South America, Europe, and Asia-Pacific. For more information, go to


    The AR Coordinator in the Europe Accounts Receivable team is responsible of making sure customer payments are collected within the terms agreed. Dealing with different EU billing divisions, the AR Coordinator will add collection experience to the team and will have direct contact with our customers to make sure all customer-finance related issues are taken care of. As SSI is growing fast, the AR Coordinator will also act as a business partner within the company, without losing the focus on the financial objectives such as DSO and overdue/aging. You will report to the AR Team Leader and Reporting to the Manager of Finance for Europe, you will be responsible for collecting revenue while maintaining and strengthening the client relationship. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.

    Required skills qualifications:

    Bachelors degree in Economic field
    Min. 1 year of experience in Finance Accounting area credit collections department
    Excellent communication skills in English (verbal and written)
    Team Player
    Strong communication skills, both verbal and written
    Very good Customer Service skills and client-focus attitude
    Analytical skills and attention to detail
    High self-motivation to achieve target levels
    Proactive approach
    Ability to work with different nationalities and cultures
    Ability to work under pressure
    Availability for travel and / or relocation


    Key responsibilities and tasks:

    Monitor and review customer AR-balances
    Issue Invoices and Credit Memo
    Support Sales in the Invoicing and Credit Memo process
    Maintain direct contact with accounts
    Build relationships with stakeholders at key accounts
    Resolving Customer disputes
    Build internal partnership with Sales and CS
    Perform active outbound collections
    Manage the results on Days Sales outstanding, Maximum overdue and Aging
    Review and approve orders for invoicing
    Administrative support for the accounting team
    Prepare AR reports and weekly reviews
    Identify potential process improvements

    Other info

    We offer (bonus, benefits):

    Learning Management System available through the Intranet providing free access to nearly 500 on line training modules and personal development programs
    Medical benefits
    Travel insurance with global coverage
    Rich benefits package