Service desk technician with Hungarian & English

We want you in our team! If you'd like to be part of an international team, join us!


Your responsibilities will be:

-Provides support to end users on a variety of issues including software , hardware, operating system, and Microsoft Office by responding to calls, emails and personnel requests for technical support
-Classic Hardware (PC, monitors, printers)
-Specific Hardware (cash tills, card printers)
-Office tools and apps (OS W7, Open office, Gmail)
-Networking (Lan, Wan)
-Local applications 
-Identifying, handling and solving the requests
-Identifying and escalation of Massive Incidents
-Backlog follow-up 
- Demonstrate excellent customer service at all times

Requirements: 
Spoken languages: fluent Hungarian and English.
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit.
Availability to work in day shifts

Details:
Schedule: Monday to Friday + 2 week-ends /month, day shifts No nights
Support languages: Hungarian, English, Romanian

What we offer:

Central building offices with excellent view on the city, top facilities and equipment

Competitive salary, performance bonus, meal tickets and gift vouchers

Training opportunities

Regina Maria medical package

Extra vacation days

Massage at the office day

Fruits on the house

Relocation package