Customer Support Specialist Dutch Speaker

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Angajator: ATOSS Software
Domeniu:
  • Customer support - Client service
  • IT Hardware
  • IT Software
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • Timisoara
  • Actualizat la: 10.12.2019
    Scurta descriere a companiei

    With our innovative consulting methods and advanced, cutting-edge software, we are the leading workforce management provider in Europe. We develop solutions for all sectors, company sizes and challenges – geared to increasing productivity in workforce management. We are currently active in more than 40 countries worldwide – for customers such as Coca-Cola, Lufthansa and Decathlon. Innovative strengths and team commitment are the driving forces behind our success.

    ATOSS Software SRL, Bd. Liviu Rebreanu Nr. 76-78, 300755, Timisoara

    Cerinte

     Technical affinity, experience in IT is a plus
     Attention to customer and service orientation
     Handling and solving managed services issues, while adhering to defined processes
     Team skills and willingness to learn
     Good Dutch and English communication skills, both written and verbal
     This is an entry position with very good further development opportunities

    Responsabilitati

    After an initial training phase, you will support our Customer Support Team through the following activities:
     Managed Services Support, that means being a part in handling the installed ATOSS Solution
     Communication with customers by phone and email to coordinate necessary activities
     Analyze process and document our customers problems and inquiries
     Occasional business trips to Munich

    Alte informatii

    YOUR BENEFITS
    Market success: 6,500 renowned customers | Strong growth | Publicly listed company | Organization culture: Flat hierarchies | Security stability | Innovative team-oriented culture | Structured induction: Mentors | Extensive on-boarding program | Benefits: Optimized remuneration | Company pension | Medical package | Sport facilities | Professional Language Lessons | Events