Customer Support Specialist Dutch Speaker

With our innovative consulting methods and advanced, cutting-edge software, we are the leading workforce management provider in Europe. We develop solutions for all sectors, company sizes and challenges – geared to increasing productivity in workforce management. We are currently active in more than 40 countries worldwide – for customers such as Coca-Cola, Lufthansa and Decathlon. Innovative strengths and team commitment are the driving forces behind our success.

ATOSS Software SRL, Bd. Liviu Rebreanu Nr. 76-78, 300755, Timisoara

 Technical affinity, experience in IT is a plus
 Attention to customer and service orientation
 Handling and solving managed services issues, while adhering to defined processes
 Team skills and willingness to learn
 Good Dutch and English communication skills, both written and verbal
 This is an entry position with very good further development opportunities

After an initial training phase, you will support our Customer Support Team through the following activities:
 Managed Services Support, that means being a part in handling the installed ATOSS Solution
 Communication with customers by phone and email to coordinate necessary activities
 Analyze process and document our customers problems and inquiries
 Occasional business trips to Munich

YOUR BENEFITS
Market success: 6,500 renowned customers | Strong growth | Publicly listed company | Organization culture: Flat hierarchies | Security stability | Innovative team-oriented culture | Structured induction: Mentors | Extensive on-boarding program | Benefits: Optimized remuneration | Company pension | Medical package | Sport facilities | Professional Language Lessons | Events