Workshop Management Officer with German

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation-led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
In Romania, Accenture operates since 2006 and now has more than 4500 people in Bucharest, Timisoara, Iasi, Brasov, Cluj-Napoca and Targu Mures who offer solutions in Strategy & Consulting, Technology, Industry X & Intelligent Operations to our clients from Banking & Insurance, Telecommunications, Automotive, Retails, Energy, FMCG & more.

- Bachelor Degree or equivalent experience desirable;
- Excellent written and oral English and German language skills;
- Strong written and verbal communication skills to enable you to articulate complex problems succinctly;
- Experience in an enterprise support and/or customer service environment with a strong understanding and knowledge of support, customer service delivery and/or the consulting industry and processes would be considered advantage;
- Passion for and track record for delivering great customer experiences;
- Strong organizational, communication, project management, negotiation, stakeholder management and problem-solving skills.

- Coordinating and organizing the workshops and trainings for our client’s employees;
- Promote/market courses appropriately;
- Up-load the new learning content in the required tool as per the client’s request;
- Monitor session enrollment and ensure audience alignment accuracy for course objectives;
- Booking workshop rooms, catering and necessary training materials;
- Sending invitations and reminders to the participants;
- Provide helpdesk support;
- Ensure compliance in participating to classes;
- Support training execution – online and classroom (where requested);
- Up-load documentation for off-line classes;
- Gathering feedback from the participants;
- Provide different reports (where the case applies).

We offer:

- Attractive benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription;
Opportunity to practice your foreign language skills with native speakers;
- Access to a global network of knowledge and resources;
- Extensive training through a variety of methods – online, classroom, etc;
- Opportunities to develop your skills and gain valuable practical experience in your field of expertise, and to develop skills in other industries;
- An experienced Career Counselor to guide you and check on your progress;
- Interesting and challenging work for the world’s leading companies – our clients;
- Professional growth opportunities that recognize individual contributions and performance;
- A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life;
- Relocation package for candidates from other cities/ countries (if applicable).