Operations Specialist

ALEF Distribution RO S.A. is part of the ALEF NULA, a regional distributor for Eastern Europe. Founded in 1994, ALEF generated revenue of approximately $ 180 million, relying on over 300 employees, experts in the areas covered. ALEF Distribution RO promotes and distributes IT components, accessories and systems for both the consumer market and business solutions. Our focus is towards customer and the delivery of complete services and solutions that meet its requirements.

• Experience with SAP and CRM program
• Previous experience in a position in sales / acquisitions;
• Experience with Microsoft Office (Outlook, PowerPoint, Excel, and Word) and/or the Google Suite
• Romanian fluent, English advanced
• Ability to structure and apply developed organizational skills to manage daily operational issues
• Team spirit
• Ability to prioritize workload, and manage a high volume of work with accuracy

Create new client in CRM;
Create sales order, allocation of goods in sales order and verification/updating on sales order with quantity, price, delivery address, delivery options;
Send the proforma to the customer for payment;
Unblock the requests sent to credit control and send the payment order (in the case of invoices without due date);
Send email to credit control for the delivery of the orders cash on delivery/promissory notes;
Send email to the warehouse with delivery number and expedition requests
Answer customers' questions related to the delivery of goods, billing and service issues, directing for resolution to the departments involve;
Answer to customers’ mails when KAM or AM are going to customers;
Receive the order that they must place to vendors in their various applications;
Track the vendor / billable / billing orders;
Create part number and documentation codes in Draft Offer;
Create purchase order in SAP;
Updating purchase order with information from vendors (ETA, quantity, price) and track transport mode;
Open Orders Monitoring / Commercial Information;
Inform the warehouse about the number of purchase order and invoice / packing list and all documents for reception;
Post the claims to vendors and follow their upgrading;
Introduce Credit Memo/Debit Memo / invoices / price / assignment corrections in application.