Cards Operations Officer

Employer: Paydek
  • Banks - Financial Institutions
  • Job type: full-time
    Job level: 1 - 5 years of experience
  • Updated at: 24.08.2019
    Short company description

    We believe in a better future. For all of us.


    -Responsible person
    -Affinity for teamwork
    -Results oriented person
    -Experience in the field for at least 3 years
    -Relevant bank experience, especially in card-specific card operations
    -Studies in financial field represented an advantage
    -Advanced English (written and spoken)


    - Daily reconciliation of all internal accounts by means of which the amounts of debit card issuance and trading activities are recorded on an accounting basis;
    - Investigating and solving the differences identified in the daily reconciliation process;
    - Investigating and solving card-based solicitations by cardholders regarding the erroneous settlement of transactions, as well as commissions from debit cards issuing and trading;
    - Investigating and solving potential exchange rate errors;
    - Preparing and recording in the internal systems of the accounting records for adjusting the erroneous records;
    - Checking un-matched transaction reports, investigating and solving the identified situations;
    - Making financial corrections on debit and credit card account holders;
    - Monitoring the process of static data changes and, if necessary, performing the necessary adjustments in the internal systems;
    - Validate the accuracy of the financial data included in each session of financial statement excerpts recorded on credit card accounts;
    - Manage and monitor the settlement of denial of payment for debit card transactions;
    - Ensure and monitor compliance with applicable laws and regulations regarding debit card issuing and trading;
    - Ensure monitoring of how outsourced service providers comply with the provisions of their contracts;
    - Providing advice on optimizing work and workflows;
    - Applying the knowledge and expertise accumulated in order to identify and find solutions to solve the received requests.